Terms

Terms of sale

Short and without traps: who sells, how the contract comes about, how long you have to return an order and what we answer for. If anything reads unclear, write before you order rather than after.

These terms are not complete yet — data they cannot take effect without is missing:

fill in from the admin panel: return address for goods

You fill these in the panel, under „Teksty strony”, section „Sprzedawca”.

§ 1. The Seller

1.
The Swords Vault online shop is run by Tomasz Stanisławski, a natural person carrying on unregistered business activity within the meaning of Article 5 of the Polish Entrepreneurs' Law (Prawo przedsiębiorców).
2.
Correspondence address: contact@swordsvault.com. The Seller accepts questions, withdrawal statements and complaints at this address.
3.
Contact: contact@swordsvault.com, +48 507 459 579, during Mon–Fri, 9:00–17:00 CET (Central European Time).
4.
The Seller is not entered in the Polish CEIDG business register and holds no NIP or REGON number, because the activity carried on does not constitute business activity within the meaning of Article 5 of the Entrepreneurs' Law.
5.
Towards consumers the Seller nevertheless bears every trader's obligation under the Polish Consumer Rights Act and the Civil Code — in particular liability for goods conforming to the contract and respect for the right of withdrawal. The absence of registration changes nothing here.

§ 2. Definitions

1.
Wherever these terms speak of:
- a)the Shop — this means the Swords Vault website together with its subpages;
- b)the Buyer — the person placing an order;
- c)a Consumer — a natural person entering into a contract not directly connected with their trade, business or profession;
- d)a Trader with consumer rights — a natural person running a business who enters into a contract directly connected with that business, where the contract is clearly not of a professional nature for that person; such a person holds the rights described in § 7 and § 8;
- e)the Goods — a sword, replica, accessory or other item offered in the Shop.

§ 3. Technical requirements and rules of use

1.
Using the Shop takes a device with internet access and a current browser with JavaScript enabled, plus a working e-mail inbox.
2.
The Buyer undertakes not to supply unlawful content and to use the Shop in a way that does not disrupt its operation.
3.
Creating an account is voluntary and free. An account makes order history easier to look up; a purchase can also be made without one.
4.
An account can be deleted at any time — with the button under account settings, or by writing to the Seller's e-mail address. That is also where the Buyer changes their password and the details filled into future orders. Deleting an account affects neither orders already placed nor obligations arising from tax law.

§ 4. Goods and prices

1.
Descriptions and photographs of the Goods are prepared in good faith. For every item we state dimensions, weight and type of steel; where figures come from the manufacturer and were not measured by us, this is stated outright next to the specification.
2.
Swords are hand-made products. Minor differences in dimensions, in the shade of the fittings and in the grain of the wood against the photographs are to be expected — they do not amount to a lack of conformity with the contract.
3.
Prices shown in the Shop are final prices, expressed in Polish złoty (PLN). The Seller is exempt from VAT and, at the Buyer's request, issues a receipt (rachunek) instead of a VAT invoice. Prices contain no Polish VAT.
4.
Buyers ordering from outside Poland settle in PLN; any currency conversion and the charges for it are a matter between the Buyer and their card issuer or bank.
5.
The price does not cover delivery costs, which are shown when the delivery method is chosen and added to the value of the order.
6.
Price information is binding from the moment the order is placed. A later price change in the Shop does not affect orders already placed.

§ 5. The order and the contract

1.
An order is placed by adding Goods to the basket, filling in the form and confirming with the button marked „Order and pay”, which carries an obligation to pay.
2.
Placing an order requires giving the data needed to fulfil it and accepting these terms.
3.
After placing an order the Buyer receives, at the e-mail address given, a confirmation with the order number, the list of items, the price and the delivery cost. The contract is concluded when that confirmation is delivered.
4.
The Seller may refuse to fulfil an order where the Goods have become unavailable or the data is incomplete or untrue. In that case the Seller informs the Buyer without delay and returns the whole of any payment received.
5.
Every change of order status is recorded and sent to the Buyer by e-mail. Progress is also visible at the individual address given in the confirmation and — for account holders — under „Account”.

§ 6. Payment and delivery

1.
Payment is made by payment card or BLIK through the operator Stripe Payments Europe, Ltd., immediately after the order is placed.
2.
The order goes into fulfilment once the payment is credited.
3.
The dispatch time is stated separately for each item, because some pieces are in stock and others are brought in to order. The time runs from the moment payment is credited.
4.
Delivery costs and methods within the territory of Poland: insured courier 29 PLN, personal collection by arrangement — free of charge. On orders above 2000 PLN delivery within Poland is free. Parcels longer than 140 cm are priced individually. The Seller does not send Goods to parcel lockers — swords do not fit in the compartment.
5.
The Seller delivers Goods within Poland and to the other Member States of the European Union. Delivery outside Poland costs 100 PLN regardless of the country and the value of the order; the free-delivery threshold above 2000 PLN applies to domestic delivery only.
6.
Delivery outside the European Union may be arranged by the Seller once the cost and conditions of carriage have been agreed by e-mail, before the order is placed.
7.
A Buyer ordering Goods for delivery outside Poland should make sure that the law of the destination country permits the import of the Goods ordered. The Seller is not liable for a parcel being detained by the authorities of the destination country, nor for restrictions arising from carriers' own terms.
8.
An order covering several items with different lead times is sent as a whole once complete, unless the parties agree otherwise.
9.
The Seller recommends checking the condition of the parcel on delivery. A carrier's refusal to draw up a damage report deprives the Buyer of no rights whatsoever against the Seller.

§ 7. Right of withdrawal

1.
A Consumer and a Trader with consumer rights may withdraw from the contract without giving a reason within 14 days of taking possession of the Goods.
2.
Sending the statement before that period ends is enough to meet the deadline — by e-mail to the Seller's address or by post. The form printed below these terms may be used, but it is not compulsory.
3.
The Goods must be sent back without delay and no later than 14 days from the statement. The direct cost of returning them is borne by the Buyer.
4.
The Seller returns all payments received, including the cost of the cheapest delivery method offered, within 14 days of receiving the statement. The refund goes back the same way the payment was made. The Seller may withhold the refund until the Goods are received or proof of their dispatch is supplied.
5.
The Buyer may examine the Goods as they would in a shop — unpack them, look at them and check them. The Buyer is, however, liable for any diminished value of the Goods resulting from handling beyond that examination, for example from using the sword for cutting or letting it meet a hard target.
6.
The right of withdrawal applies to every item offered in the Shop. Should Goods ever be made to the Buyer's own specification, so that this right does not apply, that will be stated plainly in their description before the order is placed. Merely ordering in a standard piece from a supplier is no such exception.

§ 8. Complaints — goods not conforming to the contract

1.
The Seller is liable to a Consumer and to a Trader with consumer rights for any lack of conformity of the Goods with the contract existing at the time of delivery and revealed within two years of that time.
2.
A lack of conformity revealed within that period is presumed to have existed at the time the Goods were delivered.
3.
Where the Goods do not conform, the Buyer may demand repair or replacement. If repair and replacement are impossible or would require excessive cost, and also where the Seller fails to carry them out within a reasonable time or refuses, the Buyer may make a statement seeking:
- a)a price reduction — in proportion to the diminished value of the Goods;
- b)withdrawal from the contract — unless the lack of conformity is immaterial.
4.
Complaints are made to the Seller's e-mail address. It helps to give the order number, a description of the problem and photographs — this speeds up handling, but it is no condition of a complaint being accepted.
5.
The Seller answers a complaint within 14 days. No answer within that period counts as the complaint being upheld.
6.
The cost of repair or replacement, shipping included, is borne by the Seller.
7.
Liability for conformity of the Goods with the contract does not cover the consequences of using them after delivery, in particular:
- a)corrosion arising from neglect of the maintenance described in the care guide;
- b)chips, bends and breaks arising after contact with a hard target, wood, metal and bone included;
- c)wear of the edge and the fittings in training;
- d)scuffing and damage to the leather of the scabbard;
- e)damage resulting from use inconsistent with the description of the Goods — in particular using a decorative replica for cutting, or a sharp-edged sword for sparring with a partner.
8.
The Seller gives no separate commercial guarantee. The rights described in this paragraph follow from statute and apply regardless of that.

§ 9. Age limits and safety

1.
The Goods are sold only to adults. By placing an order the Buyer declares that they are 18 or over.
2.
The swords and replicas offered in the Shop are not weapons within the meaning of the Polish Arms and Ammunition Act and no permit is needed to own them. That does not remove responsibility for the way they are used.
3.
Buyers outside Poland should check the rules of their own country before ordering: age limits, import restrictions and rules on carrying bladed items in public differ between Member States, and the Seller cannot assess them for every destination.
4.
The Goods are not toys. Carrying them in public may count as an offence. Only pieces described plainly as training pieces are fit for contact training, and then only with proper protective equipment.

§ 10. Personal data

1.
The controller of Buyers' personal data is the Seller.
2.
The rules of processing, retention periods and the rights of data subjects are described in the Privacy Policy.

§ 11. Out-of-court dispute resolution

1.
A Consumer may use out-of-court procedures for handling complaints and pursuing claims, in particular:
- a)turning to a district or municipal consumer ombudsman, or to a social organisation dealing with consumer protection;
- b)applying for mediation to the regional inspector of the Trade Inspection (Inspekcja Handlowa);
- c)applying to the permanent consumer arbitration court attached to the regional inspectorate of the Trade Inspection.
2.
A Consumer resident in another Member State may also turn to the European Consumer Centre in their own country, which handles cross-border complaints against traders in the EU free of charge.
3.
Information on these procedures is available from the Polish Office of Competition and Consumer Protection (UOKiK) and from consumer ombudsmen. Using them is voluntary and takes the agreement of both parties.
4.
The European ODR platform ceased operating on 20 July 2025 and is no longer a route for resolving disputes.

§ 12. Final provisions

1.
Matters not covered by these terms are governed by Polish law, in particular the Civil Code and the Act of 30 May 2014 on consumer rights.
2.
A Consumer habitually resident in another Member State of the European Union keeps the protection of the mandatory rules of their own country — the choice of Polish law does not set it aside.
3.
Nothing in these terms limits a Consumer's rights under mandatory provisions of law. Where they conflict, those provisions prevail.
4.
These terms are published in Polish and in translations into other languages. In the event of a discrepancy between versions, the Polish version prevails.
5.
The Seller may amend these terms for good reason, such as a change in the law or in the way orders are fulfilled. Orders placed before an amendment are governed by the terms in force when they were placed.
6.
These terms are in force from 17 September 2026.

Model withdrawal form

The form is a convenience, not an obligation — a statement in any form is just as effective.

To: Tomasz Stanisławski, contact@swordsvault.com

I/We(*) hereby give notice that I/we(*) withdraw from my/our(*)
contract of sale of the following goods:

.................................................................

Order number: ............................
Date of contract / of receipt(*): ............................

Name of consumer(s): ............................
Address of consumer(s): ............................

Bank account for the refund: ............................

Signature of consumer(s) (only if this form is sent on paper)

Date: ............................

(*) Delete as appropriate.

See also the Privacy Policy and the care guide that § 8 refers to.